Why are the benefits for my clients to use ProQual?
Why is my firm being asked to enroll for my Client?
What are the steps to enroll for one of my Clients?
Will I be able to see how I stand with my Client?
What types of documents do I need to submit?
How will I know if I am missing information that my Client needs?
Am I responsible for keeping my data up-to-date with ProQual? How will I know it is time to update my data?
How do I update or view my information?
Why are my fees different for one Client vs. another Client requesting me to complete the process?
Does ProQual provide fee discounts if I am being asked to enroll for more than one Client?
Why are the benefits for my clients to use ProQual?
Whether your client is a Prime Contractors, Developers, School/Municipality or Property Manager, they all face certain risks when contracting to their subcontractors, vendors and contractors. Mitigating these risks through correct document collection, verification, re-collection and re-verification takes massive amounts time, and having a software program that can manage all of this can be very costly. ProQual has developed a solution which not only helps our clients and yours manage this process, but helps YOU by letting you know where you stand for EACH PROQUAL CLIENT you are enrolled.
Why is my firm being asked to enroll for my Client?
Your client has indicated to ProQual that you meet one of the following criteria:
1. You are a current subcontractor, vendor or contractor
2. You are requesting (or being requested) to qualify for your Client as one of their subcontractors, vendors or contractors
What are the steps to enroll for one of my Clients?
Step One: You will receive an email notification on behalf of your client requesting to complete the process. In the email will contain a secured link where you may create a new account, or login to an existing account
Step Two: Once you have registered, and provided some information determined upon the requests of your Client, you will be able to upload and manage the documents requested by your client.
Will I be able to see how I stand with my Client?
Yes. Each ProQual Client has the ability to review and mark your reports according to their internal evaluation procedures. You may login to your account and see where you stand for each client you are registered.
What types of documents do I need to submit?
The information submitted will vary by client request, below are samples only, and do not represent any specific client, or all potential information which could be requested.
• Proof of Insurance Coverage in the form of a Sample Certificate of Insurance, limit amounts and endorsements
• OSHA 300A Logs
• W9
• MBE/DBE Information
• Bank Credit Reference Letters
• LEED Certifications
• Bonding Reference Letters (“Good Guy” Letters)
• Qualification Statements
• 3 Year EMR
• WIP Schedules
• Project References
• Supplier References
• Company Financial Information
• Licenses held by your firm applicable to your trade, if applicable.
How will I know if I am missing information that a client requires on my firm?
The team at ProQual will notify you of missing documentation requested by your Client. You will receive emails and calls on the missing documents. If something doesn’t apply to your firm, ProQual will note it on the system.
Am I responsible for keeping my data up-to-date with ProQual? How will I know it is time to update my data?
Yes and no. Because ProQual knows how important it is for everyone to have correct contact information on file, if applicable and requested by our mutual Client, ProQual team members will reach out to your main contact to gather updated information. These contacts will be made by phone and email. If we can’t successfully reach anyone, or if your email bounces back, we will call your main office weekly, until we gather the correct contact information.
How do I update or view my information?
You will have the ability to login to your portal and submit documents, or update your contact information at any time. Simply go to our home page, and click the Login button.
Why are my fees different for one Client vs. another Client requesting me to complete the process?
Because ProQual doesn’t believe in a “One size fits all” approach, we do not think it is fair to have the same fee for all submissions. We price according to the amount of verifications, re-verifications, screenings, document collections and frequencies of each.
Does ProQual provide fee discounts if I am being asked to enroll for more than one Client?
No. We have universally lowered our pricing as of June 1, 2015. Our Terms of Service can be found here.
